🛡️ Safe Gaming

rbaazi's commitment to responsible play

Play for fun, not under pressure. rbaazi is always committed to keeping your gaming experience safe, healthy, and enjoyable.

Why is responsible gaming important?

At rbaazi, we believe that online gaming is a form of entertainment. It should be enjoyed as a leisure activity, not treated as a source of income. Responsible gaming means keeping control over your time and money while you play. We help every one of our players keep that control in their own hands.

Millions of people in Bangladesh enjoy cricket betting, slots, fishing games, and live casino at rbaazi. But if gaming ever starts causing anxiety instead of fun, that is a sign of a problem. We want you to recognize those signs and take action in time.

For ages 21 and above only. You must be at least 21 years old to open an account or play any game at rbaazi.

Our protection features

rbaazi provides these features to you free of charge to help you stay in control of your gaming.

Deposit Cap

Deposit Limit

You can set your own limit on how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. A 24-hour waiting period is required to increase the limit.

Break

Time-Out Feature

If you feel you need a break, you can temporarily close your account for anywhere from 24 hours to 30 days using the time-out feature. During this period, logging in or placing bets will not be possible.

Permanent Closure

Self-Exclusion

If you feel that gaming is causing problems in your life, you can close your account for an extended period through self-exclusion. The support team will assist you through this process.

Time Control

Session Limit

Set a maximum duration for each gaming session. When the time limit is reached, the system will ask you to take a break and show you a summary of how long you have played.

Tracking

Loss Limit

You can set your own limit so that you cannot place bets once you have lost a set amount. This feature protects you from spending more money on impulse.

Recognize the warning signs

If gaming is becoming a source of stress or problems rather than enjoyment, pay attention to the signs below.

Financial pressure: You keep betting to recover lost money, or you are playing with borrowed money.

Loss of time awareness: You are spending much more time playing than you planned.

Impact on relationships: You are lying to or hiding things from family or friends about your gaming.

Emotional dependence: You are turning to gaming to relieve a low mood or anxiety.

Loss of control: You want to stop but cannot, or you keep trying and failing.

Ask yourself

Answer the questions below honestly to evaluate your own gaming habits.

Am I playing for enjoyment? Does each session feel fun or does it feel like a burden?

Is my budget under control? Am I only spending what I can afford to lose?

Am I giving my family enough time? Is gaming taking time away from family and work?

Can I stay calm when I lose? When I lose, can I walk away from the game calmly?

Am I sticking to my limits? Am I playing without going over the limits I set for myself?

Activate protection

Set up the responsible gaming tools on your account in just a few steps.

01

Log in

Log in to your rbaazi account and go to account settings.

02

Responsible Gaming section

Find the "Responsible Gaming" section in the settings menu.

03

Choose a limit or time-out

Select what you need — deposit limit, loss limit, session limit, or time-out.

04

Confirm

Confirm your chosen limit — it will take effect right away.

If you need help, contact our live chat support at any time — we will assist you in Bengali.

Age verification for 21+ and our responsibility

Before registering at rbaazi, every user must confirm that they are at least 21 years old. We are committed to protecting minors from gaming.

If someone in your household is underage but can access online gaming sites, use parental control software and keep your login details away from them.

rbaazi pledges that:

  • We will never direct advertising or promotions at minors.
  • We may request identification to verify suspicious accounts.
  • We will investigate any report and take the necessary action.
  • All responsible gaming features are available free of charge.

Get help

If you are experiencing a gaming problem, do not wait — contact us.

24/7 Live Chat Support — speak with us in Bengali
Message support for self-exclusion
Help setting limits — any time
Advice provided with full confidentiality

Frequently asked questions

Answers to frequently asked questions about responsible gaming.

Yes, when a deposit limit is set or lowered it takes effect right away. However, increasing a limit requires a waiting period, so that you cannot deposit more money on an impulse.

Once self-exclusion is active, you will not be able to log in or play any game. Your account balance will remain safe, and once the set period ends you can contact us to reactivate your account.

A time-out is a short-term break — usually from 24 hours to 30 days. It is for someone who wants to take a brief pause. Self-exclusion is a long-term decision, typically ranging from several months to permanent. If gaming has become a serious problem, choose self-exclusion.

You must be at least 21 years old to play at rbaazi. This is a strict rule of our platform. Any account found to belong to an underage user will be closed immediately.

Self-exclusion is processed at the account holder's own request. However, if you believe a loved one is in trouble, contact our support team via live chat or email — we will assess the situation and take the appropriate steps.

Yes, all your information is completely confidential. Under rbaazi's privacy policy, your personal data is never shared with third parties. Feel free to speak with us openly.

Enjoy rbaazi's
best games safely

Play responsibly, stay within your limits, and enjoy gaming as entertainment.